Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and RN Negocios Digitais LTDA (CNPJ: 48.911.984/0001-99) regarding your use of Leading Media Pro and all related services, products, and content.

By accessing our website, making a purchase, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and other policies referenced herein.

If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Eligibility

To use our services and purchase Sugar Harmony, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Provide accurate, current, and complete information during registration and checkout
• Not be prohibited from using our services under applicable laws
• Not have been previously suspended or banned from our services

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Products and Services

Product Description: We strive to display Sugar Harmony as accurately as possible. However, we do not guarantee that product descriptions, images, pricing, or other content on our website are accurate, complete, reliable, current, or error-free.

Availability: All products and services are subject to availability. We reserve the right to discontinue any product at any time without notice.

Pricing: Prices are displayed in Brazilian Reais (BRL) and are subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur. If a product is listed at an incorrect price, we reserve the right to refuse or cancel orders.

Digital Products: Digital products, including Sugar Harmony, are delivered electronically and are available for immediate download after payment confirmation.

4. Orders and Payment

Order Process: When you place an order through leadingmediapro.site, you are making an offer to purchase. We reserve the right to accept or reject your order for any reason.

Payment Methods: We accept payments through Cartpanda Inc. and other authorized payment processors. By providing payment information, you represent that you are authorized to use the payment method.

Payment Processing: Payments are processed securely through third-party payment processors. We do not store your complete credit card information on our servers.

Order Confirmation: You will receive an email confirmation once your order is processed. This confirmation does not signify acceptance of your order, only receipt of your order.

Failed Payments: If payment fails or is declined, your order may be cancelled. You are responsible for ensuring sufficient funds and valid payment information.

5. Refund and Return Policy

Our refund and return policy for Sugar Harmony is detailed in our separate Return Policy. Key points include:

• Digital products: Refund eligibility depends on usage and timeframe
• Physical products: Returns accepted within specified period in original condition
• Refund processing: Typically completed within 5-10 business days
• Non-refundable items: Certain products may not be eligible for refunds

Please review our complete Return Policy for full details on refund eligibility and procedures.

6. User Accounts

If you create an account on our website:

• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account
• Accurate Information: You agree to provide accurate, current, and complete information and to update it as necessary
• Unauthorized Access: You must notify us immediately of any unauthorized access or security breaches
• Account Termination: We may suspend or terminate your account for violation of these Terms or suspicious activity
• Account Deletion: You may request account deletion at any time by contacting support@getsugarharmony.com

7. Intellectual Property Rights

Ownership: All content on leadingmediapro.site, including text, graphics, logos, images, videos, software, and Sugar Harmony materials, is the property of RN Negocios Digitais LTDA or its licensors and is protected by intellectual property laws.

License Grant: Upon purchase of Sugar Harmony, we grant you a limited, non-exclusive, non-transferable license to access and use the product for personal, non-commercial purposes only.

Restrictions: You may not:

• Copy, modify, distribute, or reproduce any content without written permission
• Reverse engineer, decompile, or disassemble any software or digital products
• Remove or alter copyright notices or proprietary markings
• Share, sell, or redistribute Sugar Harmony to third parties
• Use content for commercial purposes without authorization

User-Generated Content: If you submit content (reviews, comments, feedback), you grant us a worldwide, royalty-free license to use, reproduce, and display such content.

8. Prohibited Uses

You agree not to use our website or services for any unlawful or prohibited purpose, including but not limited to:

• Violating any local, state, national, or international law
• Infringing on intellectual property rights of others
• Transmitting viruses, malware, or harmful code
• Attempting to gain unauthorized access to our systems
• Harassing, threatening, or defaming others
• Impersonating another person or entity
• Collecting or harvesting user information without consent
• Engaging in fraudulent or deceptive practices
• Interfering with the proper functioning of the website
• Using automated systems (bots, scrapers) without permission

9. Disclaimer of Warranties

AS-IS BASIS: Our website, products, and services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.

We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Accuracy, reliability, or completeness of content
• Uninterrupted or error-free operation of the website
• Security of data transmission or storage
• Results or outcomes from using Sugar Harmony

We do not guarantee that Sugar Harmony will meet your specific requirements or achieve particular results. Individual results may vary.

10. Limitation of Liability

To the maximum extent permitted by law, RN Negocios Digitais LTDA and its directors, employees, affiliates, and partners shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from use or inability to use our services
• Damages resulting from unauthorized access to your data
• Damages caused by third-party products or services

Maximum Liability: Our total liability for any claim arising from these Terms or use of our services shall not exceed the amount you paid for Sugar Harmony in the 12 months preceding the claim.

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless RN Negocios Digitais LTDA, its officers, directors, employees, affiliates, and partners from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms of Service
• Your violation of any laws or third-party rights
• Your use or misuse of our website, products, or services
• Your user-generated content or submissions
• Your negligent or willful misconduct

12. Third-Party Links and Services

Our website may contain links to third-party websites, including Cartpanda Inc. and affiliate partners. We are not responsible for:

• Content, privacy practices, or terms of third-party websites
• Products or services offered by third parties
• Transactions conducted with third-party merchants
• Accuracy or reliability of third-party information

Your use of third-party websites is at your own risk and subject to their terms and policies.

13. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website with an updated "Last Updated" date.

Material changes will be communicated through:

• Prominent notice on our website homepage
• Email notification to registered users
• In-app notifications (if applicable)

Your continued use of our services after changes constitutes acceptance of the modified Terms. If you disagree with changes, you must stop using our services.

14. Termination

Termination by Us: We may terminate or suspend your access to our services immediately, without prior notice, for:

• Violation of these Terms of Service
• Fraudulent, abusive, or illegal activity
• Request by law enforcement or government authority
• Technical or security reasons
• Extended inactivity (for user accounts)

Termination by You: You may stop using our services at any time. To delete your account, contact support@getsugarharmony.com.

Effect of Termination: Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, disclaimers, limitations of liability, and indemnification survive termination.

15. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Brazil, without regard to conflict of law principles.

Any disputes arising from these Terms or use of our services shall be subject to the exclusive jurisdiction of the courts located in Avenida Rui Barbosa, 932, Andar Superior, Sala Anexa, Centro, Tapejara - PR, 87430-000, Brazil.

You waive any objections to venue or jurisdiction in these courts.

16. Dispute Resolution

Informal Resolution: Before initiating formal legal proceedings, you agree to contact us at support@getsugarharmony.com to attempt to resolve disputes informally.

Arbitration: If informal resolution fails, disputes may be resolved through binding arbitration in accordance with Brazilian arbitration law, unless prohibited by local regulations.

Class Action Waiver: To the extent permitted by law, you agree to resolve disputes individually and waive participation in class actions or collective proceedings.

17. Miscellaneous

Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

Waiver: Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.

Entire Agreement: These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and RN Negocios Digitais LTDA.

Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.

18. Contact Information

For questions, concerns, or notices regarding these Terms of Service, contact us at:

• Email: support@getsugarharmony.com
• Phone: +55 (53) 99990-4390
• Postal Address: Avenida Rui Barbosa, 932, Andar Superior, Sala Anexa, Centro, Tapejara - PR, 87430-000
• Business Hours: Monday-Friday, 9:00 AM - 6:00 PM (Brazilian Time)